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About Convince & Convert

Convince & Convert is an experienced, highly focused analysis and advisory firm that creates effective, best-in-class digital marketing and customer experience strategies for the world’s most iconic organizations.

We aren’t one of those “digital agencies” looking to do all your marketing, soup to nuts including branding, tactics, and execution.

We’re a strategic planning and operational roadmap consultancy that uses extensive experience and deep research to give you a customized strategy and accompanying playbooks to guide your marketing and CX improvements over a ~ 18-month time horizon.

We know you’re smart. You don’t need us to DO your marketing for you. You just need to make sure you’re headed in the right direction, with the right plan, the right resources, the right measurement schema, and beyond. We can help.

We’re not big, and that’s on purpose. In fact, we’re pretty small, so we can give you fully custom counsel and our very best thinking, each and every time.

Leading companies trust us because we provide sound recommendations in a straightforward, hype-free fashion at a reasonable cost, with no drama. Nearly all of our clients already have in-house social/content teams and/or agencies. But because we don’t provide tactical implementation services, we don’t compete with your current vendors—we make them better.

In fact, our current Net Promoter Score is 78, higher than Ritz-Carlton.